Do you have an idea for a piece of Elearning or a video presentation? Would your team or customers benefit from quality online learning materials? The NECS Applications Training Team are ready for your suggestions.
Please consider the feedback we received recently from Amy O’Brien, NECSU Senior Commissioning Support Officer;
I have had three eLearning videos developed by the team (ClaimIT, VBC Checker and IFR) which have proved invaluable to the respective teams.
Before we had the videos, training for ClaimIT was delivered in person (mostly by me as regional lead for the system). Where possible, we delivered group training however a number of rural practices in CCGs requested individual training sessions which caused significant time pressures on the team. The development of the video has allowed us to reduce the number of individual sessions we deliver for ClaimIT training whilst providing on-going support to practices (we have received feedback that the less ‘tech-savvy’ practices managers (their words, not mine!) have appreciated being able to watch the video as many times as they need to in order to understand the process).
The VBC Checker video has been circulated to primary and secondary colleagues and has formed part of numerous presentations delivered by senior managers during the system roll out in April 2017. After taking feedback from a sample of users, it was agreed that formal training would not be required for the system. Positive feedback on the video has been received from all sectors.
Screenshot: NECS VBC Checker Training Video
The IFR video has just been completed and will form part of the training for the system roll out across 8 CCGs in Yorkshire and Humber. It is hoped that it will be used in a similar way to the ClaimIT video.
Screenshot: NECS Individual Funding Request Training Video
Anthony and David have been a huge help and always willing to make changes as requested. I will definitely approach the team again to develop future training programmes and would recommend other colleagues utilise their skill sets!
If you’re interested in having a piece of eLearning (or eInformation) created, please visit this page and leave your details.