The following courses are a list of what can be provided remotely by the Clinical System Specialist team – customers are welcome to request courses on any topic within the clinical system.

These courses are designed to be delivered via Microsoft Teams to end users who have access to a PC/Laptop with a microphone and speakers.

Furthermore, the courses can be customised / devised according to requests.

SystmOne - Admin Induction
This course is aimed to give new administrative staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.

Intended Audience:

New administrative staff in GP Practices.

Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.

Course length:
3 hours

SystmOne - Clinical Induction
This course is aimed to give new clinical staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.

Intended Audience:

New clinical staff in GP Practices.

Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.

Course length:
3 hours

SystmOne - Rotas & Appointment Setup
How rota templates are created and used and the use of Appointment templates.

Intended Audience:

The staff within a practice who are very familiar with SystmOne and who wish to understand how to create, apply and manage rota templates.

Course length:
3 hours

SystmOne - Clinical Templates
How to create and use Clinical / data entry templates.

Intended Audience:

For those who have not created Clinical Templates before or those who wish to return to basics.

Course length:
3 hours

SystmOne - Letter Templates
How letter templates can be created and edited using Integrated Word.

Intended Audience:

The staff within a practice who wish to understand how to create and amend Letter Templates.

Course length:
3 hours

SystmOne - Reporting (Beginners)
How to use in-built reports and how to create and use new ones.

Intended Audience:

The staff within a practice who are not familiar with creating reports in SystmOne and who wish to know how to create and use them.

Course length:
3 hours

SystmOne - Consultations & Prescribing
Intended Audience:

Clinical staff that have completed the Clinical Induction that require more detailed training on Consultations and Prescribing.

Course length:
3 hours

SystmOne - Admin Repeat Prescribing
Intended Audience:

Admin staff that deal with repeat prescribing requests.

Course length:
1 hours

SystmOne - Appointments & Reception
Intended Audience:

Reception staff who have completed the Admin Induction who require more detailed training on Appointments and Reception functionality.

Course length:
3 hours

SystmOne - Protocols
Intended Audience:

Reception staff who have completed the Admin Induction who require more detailed training on Appointments and Reception functionality.

Course length:
3 hours