Course Content 

What's New in Outlook

This session includes:

  • Message Templates – Enter frequently used sentences or paragraphs quickly and easily
  • Focused Inbox – Change how your messages get organised
  • Read Aloud – Have Outlook read messages to you
  • @mention in emails – A handy feature to consider in conjunction with the traditional use of the To: field
  • Quick reply via Teams chat
  • Share an email to Teams from Outlook
  • Schedule a Teams Meeting in Outlook
  • Meet Now – Create an instant Teams meeting from Calendar view
  • Attach File/Insert a Link – It may seem there’s nothing new here, but the display of recent files is!
  • Dictate – A speech to text tool
  • Tell me what you want to do? – Why search the ribbon when you can rapidly skip to an action?
  • Poll – Insert a poll into an email to glean results using Microsoft Forms
Hints and Tips

This session includes:

  • Working offline – making you ‘Do not disturb’
  • Editing Notification settings – how you are informed of incoming mail
  • Blocking Junk Mail – controlling what is received
  • Useful keyboard shortcuts
  • Modifying the Quick Access Toolbar – making common operations easily accessible
  • Permanently deleting mail – bypassing the Deleted Items folder
  • Checking your NHSMail Quota Size
  • Archiving mail without using affecting your Quota Size
  • Removing unrequired attachments
  • Viewing your mail in Conversation View – view all related emails together in one thread
  • Creating Search folders – seeing your search results in a single view
  • Sharing your calendar
  • Using Calendar Overlay mode – stacking your calendars on top of one another
  • Creating a Calendar Group – using a meaningful name, view a collection of calendars together

Exchange online archiving is a solution that allows you to store and manage older emails outside of your primary mailbox, freeing up quota space and improving outlook performance.

Session outline:

  • keep an eye on your Quota Space
  • tame your inbox
  • and guide you through the archiving process.

A recording of the full course can be viewed by clicking this link:
Outlook Archiving (length: 17 mins 30 secs)