EMIS Continuity module
It has been brought to our attention that during the IT outage issue where connectivity to EMIS Web was lost, some practices did not use the EMIS Continuity module to enable the viewing of the patient record and to view the next 2 weeks of the appointment book.
Please see the link below that will explain how this functionality works and to put in place a policy to check the synchronisation (if this is not working, please contact EMIS)
EMIS Web – Business Continuity in EMIS Web (emisnow.com)
Depending on your access on your smart card, practice staff could also access the Summary Care Record (SCR) to view core information, outside of the clinical system https://portal.spineservices.nhs.uk/nationalcarerecordsservice/app/landing