Accessibility

Accessibility statement for learning.necsu.nhs.uk

This website is run by NECS. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text may not reflow in a single column when you change the size of the browser window
  • some pages can be difficult to navigate using a keyboard
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • some labels on the listed events are not available to screen readers

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the NECS training team at NECSU.learning@nhs.net or the NECS ServiceDesk on 0300 555  0340 and log a call for the attention of the applications training team.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

NECS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

  • On some pages the tab order is illogical. There are also issues with focus order being given to elements that users cannot interact with. This may cause confusion for users who navigate using a keyboard.
  • The ticket selector, area and type listboxes on the events booking page are not labelled. Some interactive buttons are also not labelled. This may cause confusion for screen reader users.
  • On some pages there are custom elements which are problematic for screen reader users.
  • HTML Validation
  • Link text is too generic in its current context

Disproportionate burden

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

This website was last tested on 01/08/2024. The test was carried out by NECS using the SiteImprove .

We tested:

  • our main website platform, which is available at https://learning.necsu.nhs.uk

What we’re doing to improve accessibility

We did an accessibility audit in August 2024. We audited a sample of training course pages and the homepage. These were tested against the WCAG 2.2 AA standard.

We’ve fixed many of the issues raised in the August 2024 audit. And we’re investigating the remaining issues and working to fix them.

The content of our online training courses was audited in 2020. We fixed some issues at the time.

We’re currently making a decision about the online courses we offer. When we’ve made that decision, we will either:

  • do an accessibility audit of any courses we’re keeping
  • develop new accessible courses

We’re also training staff to understand more about accessibility.

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