Clinical System Support – Remote Courses
The following courses are a list of what can be provided remotely by the Clinical System Specialist team – customers are welcome to request courses on any topic within the clinical system.
These courses are designed to be delivered via Microsoft Teams to end users who have access to a PC/Laptop with a microphone and speakers.
Furthermore, the courses can be customised / devised according to requests.
EMIS Web courses
This course is aimed to give new staff the ‘full’ picture about Emis Web, its key features, how to navigate around, hints and tips etc.
Intended AudienceNew staff in GP Practices.
Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.
Course length 2 hoursHow an appointment book is created and amended.
Intended Audience
The staff within a practice who are very familiar with EMIS and who wish to understand how to create and manage the appointment book.
Course length
2 hours
How to create and manage Clinical / data entry templates.
Intended Audience
For those who have not created Clinical Templates before or those who wish to return to basics.
Course length
2 hours
How letter templates can be created and edited.
Intended Audience
The staff within a practice who wish to understand how to create and amend Letter Templates.
Course length
2 hours
This course covers creating and running new Searches and Reports.
Intended Audience
The staff within a practice who are not familiar with Searches & Reports in EMIS Web and who wish to know how to create and use them.
Course length
2 hours
SystmOne courses
This course is aimed to give new administrative staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.
Intended AudienceNew administrative staff in GP Practices.
Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.
Course length2 hours
This course is aimed to give new clinical staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.
Intended AudienceNew administrative staff in GP Practices.
Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.
Course length2 hours
How rota templates are created and used and the use of Appointment templates.
Intended AudienceThe staff within a practice who are very familiar with SystmOne and who wish to understand how to create, apply and manage rota templates.
Course length2 hours
How to create and use Clinical / data entry templates.
Intended Audience
For those who have not created Clinical Templates before or those who wish to return to basics.
Course length
2 hours
How letter templates can be created and edited using Integrated Word.
Intended AudienceThe staff within a practice who wish to understand how to create and amend Letter Templates.
Course length2 hours
How to use in-built reports and how to create and use new ones.
Intended AudienceThe staff within a practice who are not familiar with creating reports in SystmOne and who wish to know how to create and use them.
Course length2 hours
Data Quality Support - Remote Courses
The following courses are a list of what can be provided remotely by the Data Quality team. These courses are designed to be delivered via Microsoft Teams to end users who have access to a PC/Laptop with a microphone and speakers.
Furthermore, the courses can be customised / devised according to requests.
All courses, apart from Medical terminology, are available in both SystmOne and EMIS Web.
Delegates will develop a thorough understanding of how to structure and add entries to patients’ records to ensure they are complete and accurate for those that need to use them (including patients themselves). The course will cover aspects of how to ensure records are complete, accurate, relevant, accessible, timely and summarised appropriately for those that need to use them (including patients themselves). Please note that whilst this course is aimed at all members of staff, it’s predominately aimed at those new to the clinical systems and who haven’t had much experience of using clinical records.
Course length: 3 – 3.5 hours
The course will provide a basic understanding of QOF and its importance to the practice income/workload. Those who attend will gain a greater awareness of all the QOF tools used within the clinical system to understand practice progress and work to do. The course will cover data entry tools such as templates which can support the recording of QOF activity, and the basics of QOF prevalence. This course is aimed at Primary Care team members who require a basic understanding of QOF.
Prerequisites: Basic understanding of clinical system.
Course length: 2.5 hours
Course description
This course will show delegates what clinical codes are and the benefits of using clinical coding. Delegates will learn basic code recognition, the structure of the SNOMED coding system and hierarchy & descendants (parent & child) codes. Also what codes to avoid using, some good search techniques and how and where to add codes in the clinical system.
Course length: 5 – 5.5 hours