North Yorkshire & York Clinical System and Data Quality Courses

Clinical System Support – Remote Courses

The following courses are a list of what can be provided remotely by the Clinical System Specialist team – customers are welcome to request courses on any topic within the clinical system.

These courses are designed to be delivered via Microsoft Teams to end users who have access to a PC/Laptop with a microphone and speakers.

Furthermore, the courses can be customised / devised according to requests.

EMIS Web courses

Intended Audience

New Clinical staff in GP Practices.

Course length

3 hours

This course is aimed to give new staff the ‘full’ picture about Emis Web, its key features, how to navigate around, hints and tips etc.

Intended Audience

New administration staff in GP Practices. Please attend this session before booking onto any other courses.

Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.

Course length

3 hours

How an appointment book is created and amended.

Intended Audience

The staff within a practice who are very familiar with EMIS and who wish to understand how to create and manage the appointment book.

Course length

3 hours

How to create and manage Clinical / data entry templates.

Intended Audience

For those who have not created Clinical Templates before or those who wish to return to basics.

Course length

3 hours

How letter templates can be created and edited.

Intended Audience

The staff within a practice who wish to understand how to create and amend Letter Templates.

Course length

2.5 hours

This course covers creating and running new Searches and Reports.

Intended Audience

The staff within a practice who are not familiar with Searches & Reports in EMIS Web and who wish to know how to create and use them.

Course length

3 hours

Intended Audience

Staff who create and amend concepts and protocols. Concepts & Protocols can guide a user to a preferred pathway of recording.

Course length

2 hours

Upcoming EMIS Web Courses


Date/Time	Event Details
Thursday, 19th May 2022 1:30 pm - 4:30 pm (1 spaces)	EMIS – Searches & Reports Beginners
Wednesday, 25th May 2022 9:30 am - 12:30 pm (2 spaces)	EMIS – Clinical Induction
Wednesday, 1st June 2022 9:30 am - 12:30 pm (5 spaces)	EMIS – Admin Induction
Wednesday, 1st June 2022 1:30 pm - 4:30 pm (4 spaces)	EMIS – Clinical Induction
Tuesday, 7th June 2022 9:30 am - 12:30 pm (4 spaces)	EMIS – Clinical Induction
Tuesday, 14th June 2022 1:30 pm - 4:30 pm (5 spaces)	EMIS – Searches & Reports Beginners
Tuesday, 5th July 2022 1:30 pm - 4:30 pm (5 spaces)	EMIS – Clinical Induction
Tuesday, 19th July 2022 1:30 pm - 4:30 pm (5 spaces)	EMIS – Appointments

If the course you wish to book a place on is full, i.e. it shows 0 spaces, please use this link: https://learning.necsu.nhs.uk/north-yorkshire/north-yorkshire-clinical-systems-induction-request/ to request a place on that course and we will add you / your delegate on to a waiting list for the next available course.

SystmOne courses

This course is aimed to give new administrative staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.

Intended Audience

New administrative staff in GP Practices.

Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.

Course length

3 hours

This course is aimed to give new clinical staff the ‘full’ picture about SystmOne, its key features, how to navigate around, hints and tips etc.

Intended Audience

New administrative staff in GP Practices.

Please note – Local process training will still be an essential part of training requirements but they will benefit from this formal training opportunity.

Course length

3 hours

How rota templates are created and used and the use of Appointment templates.

Intended Audience

The staff within a practice who are very familiar with SystmOne and who wish to understand how to create, apply and manage rota templates.

Course length

3 hours

How to create and use Clinical / data entry templates.

Intended Audience

For those who have not created Clinical Templates before or those who wish to return to basics.

Course length

3 hours

How letter templates can be created and edited using Integrated Word.

Intended Audience

The staff within a practice who wish to understand how to create and amend Letter Templates.

Course length

3 hours

How to use in-built reports and how to create and use new ones.

Intended Audience

The staff within a practice who are not familiar with creating reports in SystmOne and who wish to know how to create and use them.

Course length

3 hours

Intended Audience

Clinical staff that have completed the Clinical Induction that require more detailed training on Consultations and Prescribing.

Course length

3 hours

Intended Audience

Admin staff that deal with repeat prescribing requests.

Course length

1 hour

Intended Audience

Reception staff who have completed the Admin Induction who require more detailed training on Appointments and Reception functionality.

Course length

3 hours

Intended Audience

The staff within a practice who are not familiar with creating reports in SystmOne and who wish to Staff who create and amend clinical Protocols. Protocols can guide a user to a preferred pathway of recording.

Course length

2 hours

Upcoming SystmOne Courses


Date/Time	Event Details
Tuesday, 24th May 2022 9:30 am - 12:30 pm (5 spaces)	SystmOne – Reporting Beginner
Tuesday, 24th May 2022 1:30 pm - 4:30 pm (0 spaces)	SystmOne – Admin Induction
Thursday, 26th May 2022 1:30 pm - 4:30 pm (2 spaces)	SystmOne – Creating Letters
Wednesday, 1st June 2022 1:30 pm - 4:30 pm (4 spaces)	SystmOne – Appointments & Reception
Wednesday, 8th June 2022 9:30 am - 12:30 pm (1 spaces)	SystmOne – Clinical Induction
Wednesday, 8th June 2022 1:30 pm - 4:30 pm (6 spaces)	SystmOne – Consultations Prescribing
Thursday, 9th June 2022 9:30 am - 12:30 pm (6 spaces)	SystmOne – Admin Induction
Thursday, 9th June 2022 1:30 pm - 4:30 pm (4 spaces)	SystmOne – Creating Letters
Tuesday, 14th June 2022 9:30 am - 12:30 pm (0 spaces)	SystmOne – Reporting for Beginners
Wednesday, 15th June 2022 9:30 am - 12:30 pm (3 spaces)	SystmOne – Protocols
Tuesday, 21st June 2022 9:30 am - 12:30 pm (2 spaces)	SystmOne – Admin Induction
Thursday, 23rd June 2022 1:30 pm - 3:00 pm (4 spaces)	SystmOne – Admin Repeat Prescribing
Wednesday, 29th June 2022 1:30 pm - 4:30 pm (6 spaces)	SystmOne – Forms and Views
Thursday, 7th July 2022 1:30 pm - 4:30 pm (4 spaces)	SystmOne – Admin Induction
Tuesday, 19th July 2022 9:30 am - 12:00 pm (6 spaces)	SystmOne – Clinical Induction
Wednesday, 20th July 2022 1:30 pm - 4:30 pm (6 spaces)	SystmOne – Consultations & Prescribing
Thursday, 21st July 2022 9:30 am - 12:30 pm (3 spaces)	SystmOne – Appointments & Reception
Tuesday, 26th July 2022 9:30 am - 10:30 am (6 spaces)	SystmOne – Admin Repeat Prescribing
Wednesday, 27th July 2022 9:30 am - 12:30 pm (6 spaces)	SystmOne – Admin Induction
Thursday, 28th July 2022 1:30 pm - 4:30 pm (5 spaces)	SystmOne – Appointments Rotas

Clinical System Induction

Click here to request a clinical system induction

Clinical System Courses

Click here to request a clinical systems course

Data Quality Support – Remote Courses

The following courses are a list of what can be provided remotely by the Data Quality team. These courses are designed to be delivered via Microsoft Teams to end users who have access to a PC/Laptop with a microphone and speakers.

Furthermore, the courses can be customised / devised according to requests.

All courses, apart from Medical terminology, are available in both SystmOne and EMIS Web.

The course will give delegates a greater knowledge and understanding of medical words and their definitions. Delegates will gain an understanding of the structure of medical words and be able to recognise and understand medical words and abbreviations quickly and easily. This course is a building block towards Clinical Coding and Practical Summarising training.

Course length: 4 – 4.5 hours

Delegates will develop a thorough understanding of how to structure and add entries to patients’ records to ensure they are complete and accurate for those that need to use them (including patients themselves). The course will cover aspects of how to ensure records are complete, accurate, relevant, accessible, timely and summarised appropriately for those that need to use them (including patients themselves). Please note that whilst this course is aimed at all members of staff, it’s predominately aimed at those new to the clinical systems and who haven’t had much experience of using clinical records.

Course length: 3 – 3.5 hours

The course will provide a basic understanding of QOF and its importance to the practice income/workload. Those who attend will gain a greater awareness of all the QOF tools used within the clinical system to understand practice progress and work to do. The course will cover data entry tools such as templates which can support the recording of QOF activity, and the basics of QOF prevalence. This course is aimed at Primary Care team members who require a basic understanding of QOF.

Prerequisites: Basic understanding of clinical system.

Course length: 2.5 hours

This course will show delegates what clinical codes are and the benefits of using clinical coding. Delegates will learn basic code recognition, the structure of the SNOMED coding system and hierarchy & descendants (parent & child) codes. Also what codes to avoid using, some good search techniques and how and where to add codes in the clinical system.

Course length: 5 – 5.5 hours

This course is for users who already create/run clinical reports and wish to increase their knowledge with more complex reporting.

Course length: 3 hours

Data Quality Courses

Click here to request a data quality course.

Upcoming Data Quality Courses


Date/Time	Event Details
Wednesday, 25th May 2022 1:30 pm - 4:30 pm (0 spaces)	SystmOne – Reporting Intermediate
Thursday, 26th May 2022 10:00 am - 12:30 pm (3 spaces)	EMIS – QOF Introduction
Tuesday, 31st May 2022 10:00 am - 2:30 pm (4 spaces)	SystmOne – Clinical Coding
Thursday, 9th June 2022 9:30 am - 12:30 pm (2 spaces)	SystmOne – QOF Introduction
Thursday, 16th June 2022 9:30 am - 12:30 pm (6 spaces)	EMIS – QOF Introduction
Wednesday, 22nd June 2022 10:00 am - 2:30 pm (0 spaces)	Medical Terminology
Wednesday, 29th June 2022 9:30 am - 12:30 pm (5 spaces)	EMIS – Reporting Intermediate
Wednesday, 29th June 2022 9:30 am - 12:30 pm (1 spaces)	SystmOne – Reporting Intermediate
Thursday, 30th June 2022 9:30 am - 12:30 pm (5 spaces)	SystmOne – Clinical Records Management
Tuesday, 5th July 2022 10:00 am - 12:30 pm (6 spaces)	SystmOne – QOF Introduction
Wednesday, 6th July 2022 10:00 am - 12:30 pm (5 spaces)	EMIS – QOF Introduction
Wednesday, 13th July 2022 10:00 am - 2:30 pm (4 spaces)	EMIS – Clinical Coding
Thursday, 14th July 2022 10:00 am - 2:30 pm (2 spaces)	SystmOne – Clinical Coding
Thursday, 21st July 2022 10:00 am - 2:30 pm (0 spaces)	Medical Terminology
Wednesday, 27th July 2022 1:30 pm - 4:30 pm (1 spaces)	SystmOne – Reporting Intermediate

If the course you wish to book a place on is full, i.e. it shows 0 spaces, please use this link: https://learning.necsu.nhs.uk/north-yorkshire/data-quality-course-request/ to request a place on that course and we will add you / your delegate on to a waiting list for the next available course.